Select Fashion
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Refusal to refund missing items
Awful service - I've been trying to get a response from Customer Services for a week now regarding a return that the courier has damaged. Rather than try to help they're now just ignoring me, forcing me to try and claim back off the courier ... the items were delivered back to the warehouse but the warehouse was closed. If the warehouse had been open they would have processed my return, but instead the goods were damaged by the courier. I haven't got them, Select Fashion have proof that I haven't got them yet are refusing to help and therefore I've paid for goods that I no longer have. Absolutely terrible company, 48hr response time? Only if it doesn't cost them money it seems.