Celebrity Cruises
View company profile →
Celebrity Beyond,December 1st -12th.
Celebrity Beyond,December 1st -12th. Well ,cruise around Caribbean was fine ,but do not book excursions from ship as triple the price .Advise to do your own thing when in port ..Travelling in a party of 4 ,my son had an accident while taking part in a pool game ,and ended up with stitches in his head .Total lack of after care or concern by customer relations team .When he demanded a meeting with them ,they basically informed him that they had already had decided he was not "getting any compensation ".He had not asked for compensation !!,he just wanted to make them aware that the particular game was unsafe .By the way this happened on day 2 ,no further repeat of same "game "for remainder of trip . The cleaning staff were lovely ,always polite . Room was spotless ,cleaned every day . Food was ok ,as previously stated ,very much the same ,unless you want to pay for speciality food . Bartenders attentive . It is true that there are a lot of hidden costs if you don't book a drinks package . Shops on board are very expensive ,shoes in port are probably a lot cheaper !!. We enjoyed our cruise ,but the aftercare is woeful if you have a problem .Passenger relations team need re-training !!They were obstructive ,unsympathetic ,and showed no duty of care to my Son . He is fine now ,but God help him if his accident had been more serious .