Jo-Ann Stores
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I’m never ordering from Joann online…
I’m never ordering from Joann online again. I wanted an item that showed “in stock” at my local store. Made a curbside pickup order only to have it cancelled and marked “out of stock”. Ok I’ll order it on their website. Said it shipped out the next day (4-8). It shipped via FedEx who then transferred to the USPS. My package hasn’t moved since 4-14. I called today (4-19) to get a refund. The guy was NOT helpful (funny their recording says they aren’t happy until the customer is happy) I’m VERY unhappy. Rep said I can’t get a refund until it’s been 6-10 business days. No package. Will have to wait longer and spend more time on the phone with them because their stupid “policy”. I just won’t order again from them.