Princess Cruises
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Really positive experience.
Having read many reviews on here appears many could have been resolved with the Medallion Class app. I had no problem downloading although it is a little unwieldy. It is very easy to fill out all pre cruise documentation including uploading passport details, security photos and ordering medallion necklace. It is the neclace which governs all your onboard activities so if you have drinks package you just present medallion which will determine whether you have to pay or not. Also allows you to check in with your preferred boarding time and select dining times at all free restaurants but not specialty dining which you can only do onboard. Health questionnaires are included including all info re covid. A free but compulsory covid test is included in cost of cruise and will be done before you board at the docks. Luggage labels are all within the app and can be printed off. All in all the app will, in all likelihood, save a lot of time pre-boarding. I rang customer services to upgrade to Princess Plus which has heavily discounted drinks and wifi package bundled with staff incentive payments. Had to wait 60 minutes for an answer but extremely kind and helpful assistant answered all my queries. All in all, so far, a painless and easy process. Really looking forward to my seacation at end of September on Sky Princess.