lululemon.uk
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TERRIBLE SERVICE AND NO ACCOUNTABILITY
Me and my friends purchased a jacket for a friends birthday in November, which she never received. When contacting Lululemon they told us that this was an issue with UPS. UPS then pushed the blame on Lululemon. After 4 months of going back and forth Lululemon said there is nothing they can do as the order was 4 months ago. It has been 4 months as Lululemon didn't want to take responsibility even though they are responsible legally as the 'sender' Instead they pointed the finger and wasted our time leaving My friend without a birthday present and £83.30 out of pocket. Will never be shopping with this brand again and will be spreading the word regarding their terrible service. Not something I expect from a so called luxury brand!!