Leonardo Hotels
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We had multiple complaints during a 5…
We had multiple complaints during a 5 day stay. Our room backed onto the back where all you could hear were bottles breaking from the recycling and a lot of truck delivery noises, There is no AC and we had a fan in our room that didn’t work and it took a day to get it replaced. On our last night we went down for dinner and we were told that the restaurant would be open at 6 and to sit in the lounge till then, At 6:00 o’clock we were told that there was only the lunch menus available at the bar as the restaurant was booked for a private event. There were parties going on out our room door in the early hours and McDonalds garbage left outside our room door, We complained and the front desk said a lot of people have mentioned that.We had 6 channels on our TV and told the front desk the first day and they were sending a service tech to fix and we left 4 days later with the same channels