Whitegates Estate Agency Limited
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Awful experience so far with Whitegates Broughton Astley
Awful experience so far with Whitegates Broughton Astley in my rental property. They are great when they want to get you in and get money out of you but once you're in the property you better pray everything is working because they are awful at fixing anything. I know people like to exaggerate on these reviews but 5 weeks, 8 phone calls and 5 emails to get a toilet that leaked all over the floor, freezer than wouldn't shut, siezed stopcock and broken window handle fixed is unacceptable. I'm now on just under 2 weeks since reporting an electric shower spraying water out from the inside with no resolution, it's been a week since their maintenance man came out and said it was very dangerous and not to use it. Oh that's not to mention that the upstairs windows are illegal as there's no safety catch on them and I have my young boy in one of the rooms. Basically these guys will promise call backs that never happen and you'll waste countless hours trying to get in contact with them - think twice before renting off them!