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customer

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1 out of 5 stars
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RO

Routes Car Rental

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1 out of 5 stars

Stolen money, won't refund, didnt use service

Booked online, refused rental, told to email for refund of week long rental, said it would be 24/48 hours, oddly enough one of the guys working there told me I won't get my money back in confidence, now I see why he said that its been over a week (july 6 rental date, now july 14th). Multiple emails back and forth and calls, all result in the same response another 48hr by email. At this point having not used their service they've stolen my money. Beware booking online and being refused the rental that the money won't get refunded.