MI
Mint Mobile
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No help from customer service, only scripts
I have been trying to switch to Mint Mobile. It has been a month and my phone number is still not transferred. I have contacted their customer service department many times and am read the same script every time - everything is fine on their end. Even the supervisors I have talked to have been no help, they just read the same script. When I contact my old phone company they say they have never received a transfer request for my number and they can't release the number until they get a request from Mint. Now I have an email from Mint saying the transfer was not successful and to try resubmitting it. I went into the Mint app and tried to resubmit and am getting an error message.