Jo-Ann Stores
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They just don't got it together
In Albany, New York and JoAnn's Fabric store is the only fabric store within 35 miles (excluding Hobby Lobby which I don't consider a fabric store). Joann's Fabric has great deals at times but they lost their touch with great customer service. I have been shopping there for years and so many employees come and go. But the ones who are great , gets fired or either quit because of the new management. These people had knowledge of fabric because they actually sewed! They were friendly and remembered you, it was great. Now going in that store, it is cold and robot like. No brightness of energy. Just a bunch of people who needed a job is there now. Just a couple of the old school crew is left. They don't treat their employees well and they just seem miserable or I don't even notice them. It's sad.