Mint Mobile
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Good service but awful cancellation policy
The service itself in terms of coverage was pretty good. Customer service team when you call are very polite and helpful. The reason I am rating low is that I have moved to the US from the U.K. and signed up to Mint mobile and didn’t appreciate that I would receive a recycled phone number (which other providers allow you to avoid). I am plagued with silent phone calls and automated telemarketing from the moment I installed the sim. Signed up to do not call register but this has not made a lot of difference. The reason for there lower score is that Mint Mobile would not allow me to cancel the contract or refund me (as I repaid for 12 months). The issues with the recycled number means that I can bet using the service but I am stuck with paying for something that is pretty much unusable. I would suggest for anyone signing up to consider if they are happy to get a recycled number, if not, go elsewhere where they can possibly avoid this. Edit : thanks for the stock reply but I have contacted customer service already, on more than one occasion and they confirmed I can’t cancel and are stuck with the contract for the full.