Customer

Customer

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1
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1 out of 5 stars
Average rating

Reviews by Customer

OZ

Ozzi Home

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1 out of 5 stars

Never received product

Ozzi Home uses PFL Logistics. Buy at your own peril! I never received the product so I don't know if the product works or not. However, I will say after following up on my missing order, the customer service response was very unhelpful. They did not answer my questions, and in fact, did not appear to even read my email before responding. I emailed PFL twice to request proof of delivery with no response. The delivery was supposedly delivered at a dro-off point - one I have never had any issues with - and they said they neve received it. I rang the number Ozzi provided to follow up, and it says it is not connected. I do not know who is not telling the truth. Please use a reputable delivery company. Please state which couriers you use. Please note you should deliver to a street address, and not accept PO deliveries. Please rectify customer issues.