Intuit Mailchimp
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The most disappointing online service
When I started using Mailchimp, I was excited to make an email list. It was not very easy to set up and not very easy to integrate with my website. But worst of all: right before Christmas they changed the free limit for subscribers from 500 to 250 without any prior notice. I think it's ridiculous. You can't really justify their pricing for lists of this size (250-500). This number also includes all the unsubscribed people too. I couldn't send holiday greetings to my subscribers, without removing people from my list. This was also disappointing. Besides that, they also keep removing features, which is quite disappointing. So I've decided: time will soon come, when I will need to pay for a newsletter platform - and it won't be Mailchimp.