Routes Car Rental
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Frustrating check in experience
TLDR- just pay for the more expensive companies that are established. It’ll save you so much time when you arrive after a long flight. Picking this place cost us an hour and a half and my good mood. Never in all the countries I’ve traveled to have I been questioned to show my entire auto insurance contract - the man did not accept my American insurance id he needed to see proof of Canadian rental coverage in writing which of course isn’t on the ID form and I don’t have my full contract on hand? He even asked us to call our insurance company so he could speak to the agent himself because he didn’t trust our word on it? I told him id take the liability if anything happened to the car and he said no. Enterprise, hertz, Avis— none of them make you go through this as they trust the customer and their insurance ID card and also allow the person to be liable for any damages in the off chance you didn’t have coverage out of country… so alls that to say, that took an entire hour after also taking 30 min to even get to the place from the airport.