Hazelton's Canada
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I recently moved to Colorado and have…
I recently moved to Colorado and have been away from my best friend during some of the biggest moments of her life since. It was her birthday last week and I wanted to send her a CUSTOM birthday basket with all of her favorite things. I picked everything in the basket deliberately knowing her and what she loves. And Hazelton’s basically changed every single thing I purposefully picked out. She didn’t get any of the cheeses I picked (bleu, bellavitino, and goat) but instead all three were a different cheddar. I asked for crackers to go with the cheese and she instead received key lime pie cookies. I ordered her favorite dessert, pink velvet cupcakes, and they sent banana bread. The succulent I sent for her was all smashed and the pot broken with dirt covering everything. And when you email them a complaint because all of those changes are absolutely ridiculous (especially since they all are available via their site and you don’t know they are sold out of basically everything) they give you a bs answer and act like you should have read about all of that in their faq’s. I guess I believe that companies should do right by their paying customers, but this company has failed in that. Never again.