TU
TurnKey Vacation Rentals
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Booked 7 hrs prior to finding out we…
Booked 7 hrs prior to finding out we were victims of a crime. Called and explained the situation. There was zero help from TurnKey on helping one of their return guests with an issue that arose in the time that I wasn’t even required to verify the rental. I could tell the lady wanted to help me but their supervisor wouldn’t let them be compassionate. I believe in policies but at the end of the day we are all humans that go through difficult situations.