Fashion Friendly
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CUSTOMER SERVICE AT IT'S WORST
Received the 3 skirts but fabric described as polyester was like crimpelene with a loose open weave, on walking in them they clung to my legs after a short while and crackled when I took them off just like Bri Nylon used too. Returned at my expense, signed for at Driffield on the 1st of August, now 5pm on the 17th and no refund. Phoned after a week with order number to see when refund would be made, told it usually takes 2 weeks. It's only when you get the order from the magazine advert that the invoice states on the back that a refund can take up to 28 days!!!!!!!!!!!!! Emailed, with order number this morning 17th to ask for refund today, no reply, no refund. I NOW APPRECIATE WHERE STAFF RESOURCES ARE ALLOCATED IN THIS COMPANY. Just wish I had read the reviews before ordering it looks like the management of this company have lost their grip. In a recession it's a short journey from success to bankruptcy if you alienate customers.