Hazelton's Canada
View company profile →
I wish I had read all these reviews…
I wish I had read all these reviews before ordering from these crooks, I read the ones on their website which are obviously fake. I ordered the Champagne and chocolate basket online around 3pm pst and few hours later I attempted to change the delivery to express and was emailed back by Quinton that the order cannot be changed as it has left the warehouse already! What? How could that be? So it took it 8 days to arrive and the contents were destroyed. The wine was the only thing that wasn't damaged. The chocolate balls came in a cheap clay pot with green styrofoam and red tissue paper and the pot was broken. There was no apples or grapes like I ordered they put in a whole pineapple instead and it leaked juices all over the place. I ordered cheesecake brownies and received fudge brownies squashed in a wet box. No cheese was added and the 2 wine glasses were also missing. After contacting Hazeltons by email because nobody answers the phone, Jane replied that they wont reimburse me anything as I had perishables shipped by ground. I told her I want to be reimbursed for the missing and damaged items, I don't care about the pineapple. I never received the wine glasses ,and pot was smashed, brownies squashed, no cheese added which I paid for. I showed them pictures of everything before and after it was opened. They stopped emailing after that. These guys are crooks and scammers. Beware never do any business with them. I’ll be filing with BBB