mopedmaniac

Feb 21, 2022

Bad service

Bad customer service overall is very slow and bad. i bought full exhaust and a cdi box about three months ago and im still waiting for the cdi. First they told me that they don't have the muffler for my exhaust but that they would receive it in about 2 weeks. Well sense their so called delivery time is 2-14 days i waited a month and then contacted them again asking about my order and they said that the would receive the muffler the same week i asked them about it and that they would send my exhaust and cdi next week. Well again i waited a couple of weeks but i didn't receive the message telling me that my order has been sent so i finally told them to refund the exhaust and just send the cdi. I gave them my bank account address and asked them to refund the exhaust there. I asked them to return the money and send the cdi a week ago and i still haven't received either my money or my cdi. They even sent me a message where they told me that they have sent the money to my bank account and the cdi would be on its way. I understand that the delivery time is up to 14 days but that doesn't explain why i haven't received the money from the refund. i asked them a receipt about the bank transfer but they sent me a receipt of my order which doesen't prove anything