Select Fashion
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AVOID, would have left zero stars if possible
We purchased a dress for my niece on 01/08/24 from Select, Romford, Liberty Mall branch. When we got home we noticed a small hole in the dress. We took it back to get a refund as it was a manufacturing defect, we were told to contact the customer service online. So we did, 2 days later we get an email back from Tracy G. stating that we go back to the store for the defect to be inspected despite me already informing that we have already been to the store. So we did today, only to be told they don’t do refunds again. The hassle isn’t worth it for us but I imagine that this company is probably making thousands by not respecting the statutory rights of several customers. Poor quality clothes and poor customer service. AVOID.