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Trade-in Scam and thieves
I just bought the new Google Pixel 6 Pro, all so exciting, especially for the trade-in deal offered by Google, which offered me £120 for my iPhone 7 pro, received the trade-in box and right way shipped the iPhone to Google, and they confirmed the arrival of my iPhone and the start of the inspection on June 01st, at the same day the email back saying that it was worth £0 and would return my iPhone, what is ridiculous just because they assume that my iPhone had 128GB storage but it has 32GB, know they are stating this, the issue is, they NEVER asked for the iPhone storage before offering me the trade-in amount, what is ridiculous I still have the receipt from Apple store for this iPhone and if I knew that they would offer £0 for my old one I would never get the new pixel, worst on June 1st when they state this, they also I formed me that my phone was being sent back to me and after 10 days I still didn't receive my phone back, so they stole my iPhone 7 pro and don't want to pay for it.