Daniella cardenas

Daniella cardenas

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1 out of 5 stars
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Reviews by Daniella cardenas

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Dexters Estate Agents

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1 out of 5 stars

We’ve had a very disappointing…

We’ve had a very disappointing experience with Dexters. When we first signed up, we were promised weekly feedback and regular communication — but that never happened unless we chased for it ourselves. The initial valuation of our property was far too high and completely unrealistic. Rather than acknowledging this, we were gradually pressured into reducing the price, without any genuine discussion or accountability. What’s been most concerning, however, is the way our property was handled during viewings. We became aware that viewers were sometimes shown the wrong flat, given inaccurate information about our home, or told we were desperate to sell and willing to accept significantly lower offers. This kind of representation is deeply unprofessional and not what we expected when we entrusted Dexters with the sale of our home. We started this process with full trust in our agent, but that trust quickly faded due to poor communication, a lack of transparency, and a general feeling that our best interests were not being prioritised. Sadly, we’ve been left feeling deflated and let down by the whole experience