Jo-Ann Stores
View company profile →
Order never shipped. Incompetent customer support. Thank you very much!
My order did not get shipped for a month!!! Reached out to customer support with my order number provided, they replied with a WRONG order number indicated that the order is delivered. Super incompetent! After a few emails back and forth, they issued a refund before giving me the option to reship the package (which I will prefer)! Now the product I wanted is out of stock. For a loyal customer of Jo-Ann for years, this is extremely disappointing.