Audley Travel
View company profile →
We were mislead
I was willing to pay what I thought was a very high price because I was celebrating my eightieth birthday and the ads promised trips tailored to our specific interests and planned by experts. Our specialist assured us that all of our guides were Spanish civil war experts (my main interest in the trip), that we would have english speaking drivers on transfers and long drives between cities and that every detail would be taken care of so that the usual hassles of travel would be avoided. We were grossly mislead. Not only were the guides not experts none of them had been informed of our specific interests. They were all very professional and were embarrassed by not being prepared to meet our needs. Finally in Barcelona, our last stop, we found our own guide and had a wonderfully informative half day tour of civil war sites. For the first week of the trip our drivers could speak no english. Our local representative mixed up times and pickup spots and then blamed us although we followed our printed instruction exactly. To their credit Audley investigated, apologized and returned a small portion of our cost, about the best they could do to make up for a disappointing two weeks.