Intrepid Travel
View company profile →
Avoid at all costs
I have had terrible service, even before my trip started I was given incorrect departure date on my itinerary, they agreed to pay additional train fare then refused to pay on my return. During trip coronavirus hit the fan and instead of any duty of care, communication dropped off and they refused to either cancel and refund or rebook any flights to get me home. Also told me they had contacted British consulate on my behalf, when I asked for details turned out they had done no such thing or even attempted to. They have so far refused to refund any funds for cancelled flights and add on exclusions, hotels, transfers, hotels etc and also not been forthcoming with additional details and costs required on itinerary so I cannot even make a claim on my insurance. They have already put me through significant stress and hardship, not to mention financial hardship and will put me in further debt due to not providing information in order for me to make insurance claim to recoup some of my expenses. I would never use this company again, and highly recommend you use another company or arrange it yourself, avoid at all costs.