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Sarah Lane

Sarah Lane

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Sarah Lane

Hazelton's Canada logo

Hazelton's Canada

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1 out of 5 stars
Nov 11, 2022

Do not use this company under any…

Do not use this company under any circumstances. They are crooks. Their 'customer service' is rude and threatening. I have never in my life been treated by a company as badly as this, and I am in my 6th decade! I tried to cancel my order immediately after making it, as I had realised I'd been scammed (their contact phone didn't work, there was no provision for gift cards, the reviews said the actual hampers bore no resemblance to what was pictured on their website). Even though the order had not been prepared or shipped, Hazeltons refused to cancel the order and shipped it anyway. They refused to have the goods sent back to them when I tried to arrange this through the courier company and said under no circumstances would they issue a refund. When I said there were protections against consumer fraud, they said, 'Yeah, good luck with that'. Well, luckily my credit card agreed with me that they are crooks so I have been reimbursed anyway. NEVER use this company