GULAM MORTUJA

GULAM MORTUJA

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by GULAM MORTUJA

TA

Talk Home Mobile

View company profile →

1 out of 5 stars

Just avoid, not worth the hassle.

I genuinely don't like leaving bad reviews. However when a company is this bad, one has no option. My issue is Port in of my old number, sooner this countess times before, worked without issues. 14th June 2023 my number was supposed to be transferred. Part way during the 14th both numbers stoped, which is normal. What is not normal is the port was not successful at end of day 6pm kept turning phone off every hour still no joy.. next day still nothing, called customer service at 930am and again 430pm as it was not sorted. Told the same copy and paste nonsense... We are working very hard etc and should work very soon. What sort of cowboy operation are these guys running. My number seems to be in a void. UPADE 1: as of 20th June 23, my phone number still has not been transferred, so 6 days now without my number. They tried to take my review down too!? Called customer service 3 times overs the days, told "our technical team are working on it". Simply not good enough. I am afraid I may loose the number, which is linked to so many services, opens up a world of headache. This review will remain regardless of what happens as this is totally unacceptable. UPDATE 2: 26 JUNE 23. The Number Port in still has not been resolved. That's 16 days and counting The company is quick to respond on here without any substance. Don't say sorry just do your job correctly and you will not have to say sorry. I ask you is 16 days reasonable? Is my writing of this review unreasonable? And will I ever get my number back? UPDATE 3... My number has now been successfully ported over on 28 June 23. After 18 days.