Jo-Ann Stores
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NOT a Joanne’s Fabrics fan!!!
Their coupons are WORTHLESS! I’ve tried to use coupons on my last three trips to Joanne’s—I have yet to be able to use ANY of their coupons. First time I tried to use a coupon, the clerk couldn’t figure out why it wouldn’t work and just said I’m sorry and stated, “there’s nothing I can do about it”—second trip verbatim. Today, I went to the cutting table to purchase 21.99 yard linen with a 60% off coupon. The coupon stated a single cut by the yard (I needed around 7 yards). I looked at the exclusions prior to shopping and thought I met all guidelines to use the coupon. BUT NO! I was told it was already on sale at 40% off. But there was absolutely nothing to indicate the sale price in the store. I asked for a manager—expressed my concern and she mumbled there was nothing she could do about it and walked off. I had already shopped for at least hour to make my decision on fabric. The 40% vs 60% was a difference of $30! Each time has been a plethora of excuses, nonchalant attitude, rudeness, and a lack of support and care for their customers. I’ll travel 45-50 minutes to buy fabric next time instead of shopping at our local Joanne’s!