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I have had to give 1 star as there was…
I have had to give 1 star as there was nothing less!! Ordered a sim and week ago, the only way I seem to be able to get any contact is by their on-line text system, hang on the phone and they eventually cut you off, no reply to emails. The person on the text system did not like or understand my question so they never came back, after a brief conversation we had. I did see a number of very poor reviews but thought it still was worth a try, sadly I was wrong, try them if you wish, but beware customer service have no consideration for you. Since the reply from Talkhome, I have eventually had a sim card, but the quality of the audio is edgy and found it difficult to understand people, signal strength was 3 bars on my phone. After a few days I decided to cancel, so I sent an email requesting this on day 13 from my initial payment. Within 30 minutes I had a call from a chap called Tim who told me just to use 4G, where I am there is only 4G so I confirmed my cancellation which he attended to, switched off the sim card and said he had organise a refund. To date no refund! but at least 3 calls requesting a 5 star review. White my experience I have had, my initial review stands, now I am with Labara cheaper, no problems with sim delivery, excellent customer service, which all I had expected.