ASOS
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Returned items from 2 different orders…
Returned items from 2 different orders to asos on 16th August. Received emails from asos on 20th August to say return had been processed. Should have been £6.30 refund to my card for one order and £15.12 refund to clearpay for the other. 8 days later I’ve still not received the refund for either and in returns section of my account just says return sent not refund sent. Customer services useless and refusing to help. Just want my money back!!!!! Live chat reference ckpgrmbwhqlsssm5p2kbu