Hazelton's Canada
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Caution before Mother's Day
Caution before Mother's Day - Friday December 11, 2020, I received a gift basket that was sent from family in Calgary. Although it was a lovely basket replete with very tasty product, it did arrive damaged. The tin included was bent and several boxes were squashed. Given that the basket was protected by many styrofoam "peanuts", this is a bit surprising. As this was meant to be a kosher gift basket, I am also concerned with the Gouda cheese that I received. This cheese contains animal rennet which is in no way kosher. A cheese like the Bellavitano that is made with vegetarian culture, which was included in the basket, was a wise choice. I left messages and sent an email throughout December to report the above and have not heard from anyone from Hazelton's and it is now April 2021. The promise for a response is 24 to 48 hours. My family sent this gift to me with very good intentions and trusted that the gift would be of highest quality. Hazelton in effect represented my family. Hazelton's execution was less than acceptable.