Cab My Ride
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Can't rate 0 starts otherwise I would
Can't rate 0 starts otherwise I would. Booked a taxi 3 days prior for an Xmas do. They EMAILED me to cancel 10 mins before taxi was due to arrive, no call no text just an email. (Who checks an email on a night out) I called them and they said it was too busy in soton city center so they couldn't send me a taxi...(whats the point In pre booking) They confirmed they would definatly be there for my collection at 11.30pm .....11.31pm comes..I recieve an email stating they would like to cancel my taxi in advance....advance. (1 min AFTER they were due to be there) I called them they lied to me and said a taxi had been waiting 15 mins for me out front and had to leave, (Yet I was out front from 11.20pm untill 1.25am)...they changed their story and said soton town center was too busy and they had to cancel. Worst customer service ever. Argumentative, unwilling to help or honour pre booked taxi I would AVOID