Rideignite
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Great customer service but terrible product
Customer service has been very helpful but it's not enough to overlook the shoddy ebike we purchased from them. Instruction manual was missing from the box and the battery didn't work at all. We were sent a replacement battery which worked. The overall build was very cheap. The handle bar grips were basically foam covered pvc. The battery didn't look like it fit in properly. The mount for the control panel broke on our first ride. Then the second battery started cutting out regularly after the first few rides, to the point that the bike became unrideable (no point riding a heavy, faulty ebike so I've gone back to riding our lighter push bike).