Thornley Groves Estate Agents
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Awful Company
I've been a tenant at my rented property for near 10yrs. It has changed hands several times since then, most recently from Herwald to Thornley Groves. Herwald was amazing, always on hand to help, and offers a quick service when needed. Thornley Groves however seem to be the opposite. My daughters bedroom has a leak, which has ruined the ceiling, and despite my best efforts to reach TG, this remains unresolved for several months. I am now also without a working shower for near two weeks. They never answer the phone and I have only received one call back following several voicemails. The agent who did call back seemed disinterested and his tone suggested, speaking with me was a chore. Really unhappy with the service. I'll be leaving regular negative reviews until this is resolved.