JU
Jura Watches
View company profile →
Terrible customer service
Terrible customer service, they lie and lie! Keep telling you the watch is coming after over 8 weeks waiting! Order was canceled! Was told 10-14 days to refund, after 14 days and still no money, opened a charge back with my bank. They then claimed it was 14 working days and it’s now my fault I don’t have the money. Order was placed end of January! Avoid!!! Absolutely disgusting the way they treat and speak to people! Zero customer service!!! If there was an issue with the shipment you would expect to be kept updated about it not have to phone every week to be told the same lies! Now 23 April, no watch, no money and still making out it’s the customers problem!