Wisper Internet
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Over and over we lose connection- techs…poor customer service!
Over and over we lose connection- techs show up and they continually want to move the dish around on the roof to change view- I now have 12-16 holes in a roof put on 3yrs ago- and when this last tech showed up, he said if I find this is going to take more than moving dish They will need to send a different tech, well he comes down from roof and says I can move it down the roof to get around a tree in the distance- or tells me just wait until the leaves fall off the tree and then sight wont be blocked. I asked him of what he was suggesting was to put more holes in my roof, he said well yes- I told him NO! I then sat on hold for 48 min! with Whisper to speak to a manager about this issue, and then a rep came on and said sorry I cant reach the Manager- I’ll have him call you, which still has not taken place!!! We pay for a service and Whisper accepts sub-service to us! Whatever happened to getting what you pay for!!! So disappointed… and guess what- we still have our connection drop all the time!