Leonardo Hotels
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Stolen Beats Headphones
I am so dissapointed at this hotel I don't even know where to start. My beats headphones were stolen from this hotel. This was just given to me as a Christmas gift and they are pretty expensive. I tried to work with them for over 2 weeks and sent them proof my headsets were in the hotel when I returned back to the States. Apple technology allows you to track your devices and even though I sent evidence they didn't care to investigate enough what happened. Only 2 people supposedly entered our room while we were there, maintenance to repair bath tub and housekeeping. The housekeeping manager took weeks to finally respond only to say there were not found. She didn't even take the time to obtain enough information. Beats headphones were stolen in the case with charging cable as they come from the store brand new.