PSA Finance UK Limited
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Not fit for purpose
Take photos of the car before signing anything. Currently in a dispute over refurbishing alloys which I never damaged. They have taken £195 from my account without authorization, this is after I came to an agreed £75 payment at a later date as neither I had evidence of damage when I bought the car and they had no evidence to show I had damaged the car. They will continue to blame the automated system in place as to why they will take money from your account after something different has been agreed. The staff will also tell you on one hand that it is fastest to email to get a response however this is only when it suits them, i.e. sending an email to terminate the contract, claim they can't confirm details and reply view email but you will receive an email to input your details to confirm everything....just so happens they responded the day after my next payment was due....and then everything could be done by email. Not a company I would trust.