CE
Celebrity Cruises
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I am elite plus member and I had never…
I am elite plus member and I had never experience such a bed customer service like I had today. I was on the phone for almost 2 hours waiting for representative and after all somebody hang up on me. I called again and was waiting for another hour, the person who picked the phone was extremely rout to me and didn't answer any questions that I asked after I asked for the manager he hang up the phone. It is absolutely unacceptable and I will cancel my future cruises with Celebrity.