Anon79

Anon79

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1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Anon79

OL

Ollie Dog Food

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4 out of 5 stars

Great customer service and quality frozen food

I live in a desert state, and shipping frozen food during the summer is difficult, so I tend not to order frozen food during the summer due to past negative experiences from other companies. However, even in the extreme desert heat, our Ollie box arrived still frozen inside, which was great! Bonus points for that, and also for the quick shipping and quality ingredients Ollie offers in their human-grade dog food plans. However, I wish Ollie offered a frozen fish option or some other protein that is OK for sensitive/allergic dogs like mine; right now, really only the pork is OK as I just learned that all poultry options aren't a good fit for my allergy prone dog. And overall, it is too expensive to maintain regular deliveries if I'm being honest. But the customer service is top notch, and I appreciate the no-hassle cancellation option on the account where I don't have to talk to a person trying to convince me to keep my plan. I would return again with a discount incentive. And we do appreciate the quality food container and scoop that was included with our first order. Overall, 4 out of 5 stars!