Vivid Doors
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BEWARE...ROGUE TRADER
BEWARE.... DON'T BE TEMPTED TO USE THIS COMPANY !! I have had to phone this Company at least 5 times to chase for a delivery date having already been given three dates which were cancelled, one operator said the van broke down the next day I phoned to be told that the doors had gone to the wrong depot (obviously lies) and they couldn't give me a revised delivery date until the product had been scanned. 5 days later, I'm still waiting. It feels like this is a call centre and the operators haven't got a clue and cannot help in any way at all. I asked to speak to a manager or the Director and was told it was not possible. I checked this Company to see who the Director was and found at Companies House they are registered as a Dormant Company which apparently isn't trading therefore no accounts submitted since 2018. My invoice from Vivid Doors clearly shows the Company registration number and vat number, yet the accounts under that registration says they are a Dormant Company HMRC and Customs & Excise will be interested to learn that they have been trading and charging vat seemingly illegally. I have asked for my money back and anxiously hoping to get it returned. This Company looks like a ROGUE TRADER!!!! and should be investigated by GOV.UK Further investigation has shown that VIVID DOORS is NOT VAT REGISTERED. & confirmed as a dormant company. BUT VIVID DOORS ARE USING THE VAT NUMBER ON THEIR INVOICES WHICH IS FOR A DIFFERENT COMPANY CALLED VIBRANT DOORS. This is deliberately misleading, total incompetence or tax avoidance???. Certainly isn’t legal.