Trafalgar Travel
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FEEDBACK FOR GRAND EUROPEAN WITH EUROSTAR EXTENSION…
FEEDBACK FOR GRAND EUROPEAN WITH EUROSTAR EXTENSION The management of the meals was very poor. On the first day itself, for the Welcome dinner, we did not get bread. When asked, we were told that the other tables finished it off, and there was none left. We were then given old bun. This was just for the two of us. Before the trip began, and multiple times during the tour, we had informed the Tour Director that we are Non-Vegetarians, but we don’t eat beef and pork and that we should be served Chicken or Fish in our meals. On many occasions, we were served only vegetarian food inspite of informing him earlier, much to our dislike. In fact, for one of the optional dinners (only I Asmita Anil Menon went for it), that costed 99 EUR, only vegetarian food was served. On asking the tour director, he in turn asked me what I eat, as if he doesn’t know. On enquiring the restaurant staff about this, they informed me that they don’t provide fish or chicken there. It’s either vegetarian or pork. Why did the tour director not inform this to me earlier when he knew well in advance that I have opted for this optional dinner? Inspite of me reiterating to him so many times, I had to eat the same vegetarian food. Why was I not informed earlier that food options are limited for that evening? 99 EUR is not a small amount. It was a complete waste of money as I couldn’t eat anything. We had an itinerary. But the tour director kept changing the itinerary frequently at his whims and fancies, as a result of which we could not visit and see some very important places which were clearly mentioned in the itinerary. Focus was always shifted to the Optional experiences.