American Water Resources
View company profile →
Coverage is not what it seems
We cancelled our coverage due to a very negative experience. We had a water leak ( water was flowing into our sump pump causing it to kick on every 2 minutes). After the plumber submitted their proposal We then had to wait 5-7 days for approval. the proposal indicated the repair to the line would be $5100. You approved $1900 (listed as line repair on the proposal). You would not cover supplies or cost to dig the hole. I called to speak to a supervisor to ask why the entire bill was not approved. She needed to check into it and would call me back later that afternoon (Friday). Never heard back. So we had to go another weekend with water coming into our sump pump. Monday I called and completely received the run around and was unable to speak to a supervisor. The plumber said we would owe the remaining $3300. I ended up calling a local plumber that performed a total replacement of the water line for $5000. I am very disappointed that your "coverage" has so many restrictions. It's a shame.