Dyson booked me into for fans
What a joke of a company, immediately i replied to kate with all the information she requested, still had no call despite kate and two other people requesting the manager to call me weeks ago. STAY AWAY FROM THIS AWFUL AWFUL COMPANY. DISGUSTING BEHAVIOUR Dyson booked me into for fans, Bluetooth on the radiators and loft insulation, this was after i had to chase them.with three phonecalls. They didn't explain they didn't do all the work and they sub it out. The fan fitters came, we asked about the radiators they said it wasn't on their job list, they will probably get an electrician to come with the loft fitters. We got up at 7am and by 10am the fitters hadnt arrived when they were booked for 8-9 arrival. I called dyson and they had them in for the following day, i was told the wrong day when i called to confirm, easy mistake so i rebooked. I asked about the Bluetooth for the radiators and they checked, yes its down to be done it should of been done by fan fitters. I called the fan fittering company back, booked in for Tuesday after 3 o clock. We waited in all day, got a text and a phonecall at 3.15 saying they would be about 4.45/5 i said thats ok. I missed a call at 3.45 and a text at 3.51 saying they are going to have ro reschedule as they are 2/3 short. I called stacey who had booked me in, after speaking to the fitters she said the property before us had given the incorrect number so they use my allocation on their job then cancelled me last minute. I was extremely upset,and as i had over estimated they actually had 5 extra for my job, if they had bothered to turn up when they arranged they would of know this and another day wouldnt of been wasted especially when it should of been done two weeks earlier on the 1st fitting day. I called dyson andi treid to speak but an extremely rude woman would not listen to me, kept saying we will rebook in you despite me saying i am not wasting another day waiting for a company who lets you down last minute. Dyson did not tell me the job was subbed out and dine two different companies, in total thats four days for a job i was told would be one day. Woman kept talking over me, wouldn't listen when i said stacey had already emailed and asked dyson to call me, and then she said we are getting nowhere ill get the manager to call you. That was last Wednesday, six days ago and no contact as they have already been paid they dont care about their customers. An awful company to deal with and no customer care. Please be aware before you contemplating using them i would very strongly say stay away unless you like chasing companies and getting nowhere. It would be a zero star but you have to tick at least one.