Leaf Home Water Solutions
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AWFUL EXPERIENCE
Post review from install 9/9/24. I’d like to take back what I said about the company, and the service being so good. First we tried to call them about our filter stating that it’s not filtering out what it should. So they sent a tech out from Raleigh who told us that the system we got is not supposed to filter out what we thought was the whole purpose for the filtration system. And he said we were gonna hear back from the company about taking the system back out cause we don’t want something if it’s only doing half the job, and not all toxins and chemicals get filtered with their system. After installation of what we thought was a good filtration system that did it all was installed incorrectly. Ever since it was installed I kept getting calls from Cape Fear Water stating that our meter kept running, and we had running water somewhere..mind you that guy they did send out went into the crawl space as well and he just didn’t want to tell us about the leak?? So we called plumbers and they stated shark bites were used in installation and that’s a big NO NO for this type of job!!! Now having to spend more money to have someone fix this HUGE mess they made. We have been so upset and yet NO WORD FROM THE COMPANY!!! I will be going to BBB, yelp, the news media, social media all of it. This company is a rip and does not know what they are doing! The sales rep didn’t even put in the numbers that the water was reading on our papers before to compare them. Like come on this place is so unprofessional. Don’t use them!!