JO
Jo-Ann Stores
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I used to be the biggest fan of Joann…
I used to be the biggest fan of Joann but not anymore after one online order. They took my money right away, only to give me part of the order at the curb and then charged me shipping ($7.99) for an order I was told I can pick up. I didn't authorize this but they charged me anyway. I emailed them, not one word from customer service. Then a week later I get charged for my whole order again when that $5 item shipped out for $12.99 plus tax. Again, tried to report it and nothing! WHAT A JOKE. I want all of my money back..........both payments.