Postoffice
View company profile →
I tried to send a recorded/signed for…
I tried to send a recorded/signed for letter to Virgin Media (see my ongoing complaint). Having asked for a receipt for the £2.25 service of sending a letter and being sure it had arrived, I received no receipt, and pressed the matter. I was unable to obtain a receipt for the service purchased, though I asked for it for a number of minutes. In the end I did not want to hold the queue up, and left with only a 'proof of purchase', stating "This is not a receipt". Is the Post Office dodging tax? Today, two days later, I received the letter back through my door, instead of it being sent to the recipient. I had marked the back of the envelope with "Return Address Only". This is the fourth time in two years that I've had recorded/signed for post returned to me for no reason other than that the Post Office/Royal Mail and staff seem unable to tell the front from the back of the envelope. Even if they can't read well, you'd think the average postie would know that the stamps and address go on the front, and the flap and return address go on the back. I've had post that was sent to Royal Mail returned to my house too. Perhaps, unwittingly, I live in the returns office, or in the Royal Mail complaints department? All manner of spam and unsolicited post arrives though, despite my request for junk mail to be stopped.