Warner Leisure Hotels
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We recently stayed at Studley Castle
We recently stayed at Studley Castle, we have been there several times. However I am astounded at a new practise they have introduced. They no longer clean the room until the second day. They state it is to allow you to ‘settle in’. They double up on the biscuits etc but not the bathroom supplies (shampoo etc). If you have an early check in (12 o’clock), you need extra supplies as the shampoo and bath /shower cream, do not last for 2 days for 2 people. Despite their boast of a top class luxury stay, introducing such practises is actually not top class at all. I believe it is a way of cutting costs for staffing. We actually went to studley due to our cruise being cancelled and the studley stay cost way more than the cruise! I think it is time for Warners to return to their former ethos and not try to vastly increase costs and decrease service and facilities