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Because of cost of living increases I had to stop my monthly payments to my Regular Savings account and found I had to phone to do so. After a bit of a wait, I was connected to a very helpful lady, who didn't ask why, or encourage me to keep the account. She advised me of the quickest way to arrange this and then asked me if I required closing statements and confirmation when it had been completed. An excellent experience.
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Considerable issues with Drive and the backup facility and inability to find what files should be backed up and how t change. Had a warning that I was approaching my storage limit. Thanks to a phone call with a helpful lady I was able to spend a lot of time deleting photos including a huge number of duplicates. This enabled a lot of free space only to discover two days later that the same issue was present. Despite searching I have been unable to find, let alone change, any settings. Seems the only way to overcome this is to buy yet more stoarga space.