Weldricks Pharmacy
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Weldricks deal with problems extremely well.
I notified Weldricks by email that my parcel had been damaged in transit, and one of the tubs of foot cream was cracked, causing some of the cream to leak into the cardboard box. Two days later Weldricks instructed me to dispose of the damaged tub, since a replacement was about to be sent. It arrived safely just 5 days later.